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Last Updated • Nov 2024
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Please read these Market Survey Terms & Conditions (the “Agreement”) carefully. Your participation in the Survey (as defined below) constitutes your consent to the terms of this Agreement.
This Agreement is between you, the participant, and Ridgeline, Inc. (“Ridgeline” or “Company” or “we” or “us”) concerning your participation in the survey (inclusive of Google Forms together with any materials and services available therein, and successor site(s) thereto, collectively the “Survey”). This Agreement hereby incorporates by this reference any applicable additional terms, conditions, and definitions posted by Company through the Company’s website (currently located at www.ridgelineapps.com and referred to herein as the “Site”), or otherwise made available to you by Company.
By participating in the Survey, you affirm that you are of legal age to enter into this Agreement.
If you are an individual accessing or participating in the Survey on behalf of, or for the benefit of, any corporation, partnership or other entity with which you are associated (an “Organization”), then you are agreeing to this Agreement on behalf of yourself and such Organization, and you represent and warrant that you have the legal authority to bind such Organization to this Agreement. References to “you” and “your” in this Agreement will refer to both the individual using the Survey and to any such Organization.
This survey is conducted by Ridgeline, Inc. (“Ridgeline”) to gather feedback to improve our products, services, and customer experience. Your responses will be used solely for research and improvement purposes.
2.1 Personal Information: If you choose to participate, Ridgeline may collect certain personal information, including your responses and contact information, to administer the survey and analyze feedback. By participating in the Survey, you consent to the collection and processing of your personal information as outlined herein or within Ridgeline’s Privacy Policy, located at www.ridgelineapps.com/privacy-policy (the “Privacy Policy”).
2.2 Data Usage: Your submission of information through the Survey is governed by Ridgeline’s Privacy Policy. You represent and warrant that any information you provide in connection with the Survey is and will remain accurate and complete, and that you will, as applicable, maintain and update such information as needed.
2.3 Third-Party Involvement: Ridgeline may share limited personal information, such as your email address and first name, with Tango Card, Inc. (“Tango Card”) solely for the purpose of distributing your compensatory award for your participation in the Survey. Please review Tango Card's Privacy Notice for further information. By agreeing to this Agreement and participating in the Survey, you hereby provide your consent to allow Ridgeline to share such personal information as prescribed directly above.
The Survey is intended solely for the direct recipient of our emails. Please do not forward or share it with others. Ridgeline reserves the right to verify the eligibility of participants and may deny compensation for reasons including, but not limited to, suspicion of fraudulent activity, duplicate responses, or any attempt to manipulate Survey results. Each participant is only eligible for a single incentive per Survey submission, limited to one submission per individual.
This Survey is confidential and intended solely for the recipient. Unauthorized sharing, reproduction, or forwarding is strictly prohibited and may lead to disqualification from any associated compensation.
All Survey responses must be submitted by 11:59 PM (PT) on 12/20/2024 to qualify for compensation.
The Survey is not available for participation by participants not located within the U.S. and may not be appropriate or available for use in some non-U.S. jurisdictions. Any participation in the Survey is at your own risk, and you must comply with all applicable laws, rules, and regulations in doing so. We may limit the Survey's availability at any time, in whole or in part, to any person, geographic area, or jurisdiction that we choose.
By participating in this survey, you agree to provide honest and accurate responses. Ridgeline reserves the right to disqualify responses that are determined to be intentionally misleading, inaccurate, or fraudulent.
4.1 Opt-out Option: Participation in the Survey is entirely voluntary, and you may choose not to participate without any negative consequences.
4.2 Marketing Preferences: You may update your communication preferences or unsubscribe from future communications by using the opt-out link provided in the Survey invitation email.
5.1 Use of Feedback: Your responses and feedback are valuable to us. By participating, Ridgeline reserves the right to use your aggregated, non-identifiable responses from this Survey for internal research, marketing insights, and improvement of our services.
5.2 Confidentiality: Your individual responses will be kept confidential, and any publicly shared results will be aggregated and anonymized.
Certain Survey functionality may make available access to information, products, services and other materials made available by third parties, including submissions (“Third Party Materials”), or allow for the routing or transmission of such Third Party Materials, including via links. By using such functionality, you are directing us to access, route and transmit to you the applicable Third Party Materials.
We neither control nor endorse, nor are we responsible for, any Third Party Materials, including the accuracy, validity, timeliness, completeness, reliability, integrity, quality, legality, usefulness or safety of Third Party Materials, or any intellectual property rights therein. Certain Third Party Materials may, among other things, be inaccurate, misleading or deceptive. Nothing in this Agreement will be deemed to be a representation or warranty by Company with respect to any Third Party Materials. We have no obligation to monitor Third Party Materials, and we may block or disable access to any Third Party Materials (in whole or part) through the Survey at any time. In addition, the availability of any Third Party Materials through the Survey does not imply our endorsement of, or our affiliation with, any provider of such Third Party Materials, nor does such availability create any legal relationship between you and any such provider.
YOUR USE OF THIRD PARTY MATERIALS IS AT YOUR OWN RISK AND IS SUBJECT TO ANY ADDITIONAL TERMS, CONDITIONS AND POLICIES APPLICABLE TO SUCH THIRD PARTY MATERIALS (SUCH AS TERMS OF SERVICE OR PRIVACY POLICIES OF THE PROVIDERS OF SUCH THIRD PARTY MATERIALS).
TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW: (A) THE SURVEY AND ANY PRODUCTS AND THIRD PARTY MATERIALS ARE MADE AVAILABLE TO YOU ON AN “AS IS,” “WHERE IS” AND “WHERE AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY; AND (B) COMPANY DISCLAIMS ALL WARRANTIES WITH RESPECT TO THE SURVEY AND ANY PRODUCTS AND THIRD PARTY MATERIALS, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND TITLE. ALL DISCLAIMERS OF ANY KIND (INCLUDING IN THIS SECTION AND ELSEWHERE IN THIS AGREEMENT) ARE MADE FOR THE BENEFIT OF BOTH COMPANY AND ITS AFFILIATES AND THEIR RESPECTIVE SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, REPRESENTATIVES, LICENSORS, SUPPLIERS AND SERVICE PROVIDERS (COLLECTIVELY, THE “AFFILIATED ENTITIES”), AND THEIR RESPECTIVE SUCCESSORS AND ASSIGNS.
While we try to maintain the timeliness, integrity and security of the Survey, we do not guarantee that the Survey is or will remain updated, complete, correct or secure, or that access to the Survey will be uninterrupted. The Survey may include inaccuracies, errors and materials that violate or conflict with this Agreement. Additionally, third parties may make unauthorized alterations to the Survey. If you become aware of any such alteration, contact us at legal@ridgelineapps.com with a description of such alteration and its location on the Survey.
TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW: (A) COMPANY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES OF ANY KIND, UNDER ANY CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY, INCLUDING DAMAGES FOR LOSS OF PROFITS, USE OR DATA, LOSS OF OTHER INTANGIBLES, LOSS OF SECURITY OF SUBMISSIONS (INCLUDING UNAUTHORIZED INTERCEPTION BY THIRD PARTIES OF ANY SUBMISSIONS), EVEN IF ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES; (B) WITHOUT LIMITING THE FOREGOING, COMPANY WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND RESULTING FROM YOUR PARTICIPATION IN OR INABILITY TO ACCESS THE SURVEY OR FROM ANY PRODUCTS OR THIRD PARTY MATERIALS, INCLUDING FROM ANY VIRUS THAT MAY BE TRANSMITTED IN CONNECTION THEREWITH; (C) YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE SURVEY OR ANY PRODUCTS OR THIRD PARTY MATERIALS IS TO REMOVE YOURSELF FROM PARTICIPATION IN THE SURVEY; AND (D) THE MAXIMUM AGGREGATE LIABILITY OF COMPANY FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, WILL BE THE GREATER OF THE TOTAL AMOUNT, IF ANY, PAID BY YOU TO COMPANY TO PARTICIPATE IN THE SURVEY AND $10. ALL LIMITATIONS OF LIABILITY OF ANY KIND (INCLUDING IN THIS SECTION AND ELSEWHERE IN THIS AGREEMENT) ARE MADE FOR THE BENEFIT OF BOTH COMPANY AND THE AFFILIATED ENTITIES, AND THEIR RESPECTIVE SUCCESSORS AND ASSIGNS. RIDGELINE SHALL HOLD NO RESPONSIBILITY FOR ANY DISPUTES ARISING BETWEEN YOU AND TANGO CARD REGARDING THE GIFT CARD.
To the fullest extent permitted under applicable law, you agree to defend, indemnify and hold harmless Company and the Affiliated Entities, and their respective successors and assigns, from and against all claims, liabilities, damages, judgments, awards, losses, costs, expenses and fees (including attorneys’ fees) arising out of or relating to (a) your participation in, or activities in connection with, the Survey; and (b) any violation or alleged violation of this Agreement by you. While Ridgeline will make its best efforts to aid in the correction of any Tango Card delivery issues, you agree to hold Ridgeline harmless from any such issues that are not a result of Ridgeline’s negligent action or inaction.
This Agreement is effective until terminated. Company may terminate or suspend your participation in the Survey at any time and without prior notice, for any or no reason, including if Company believes that you have violated or acted inconsistently with the letter or spirit of this Agreement. Upon any such termination or suspension, your right to participate in the Survey will immediately cease, and Company may, without liability to you or any third party, immediately deactivate or delete your user name, password and account, and all associated materials, without any obligation to provide any further access to such materials.
This Agreement is governed by and will be construed in accordance with the laws of the State of California, U.S.A., without regard to its principles of conflicts of law, and regardless of your location. You agree to exclusive jurisdiction of the federal and state courts located in San Francisco, California U.S.A., and waive any jurisdictional, venue or inconvenient forum objections to such courts.
Ridgeline reserves the right to modify this Agreement to improve clarity or address legal requirements.
If you have a question or complaint regarding the Survey, please send an e-mail to legal@ridgelineapps.com. You may also contact us by writing to 936 Southwood Blvd Ste 100, Incline Village, NV 89451, or by calling us at (775) 209-7620. Please note that e-mail communications will not necessarily be secure; accordingly you should not include credit card information or other sensitive information in your e-mail correspondence with us. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.
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